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Maintenance of Equipments

The Home Jeanie contract is primarily aimed for providing services and maintenance of equipments. It does not envisage repairs or replacements. In case any minor parts are required to be replaced as part of normal maintenance / servicing, the cost of such spares will be borne by the Customer.  In case of any other repairs / replacements, procedure mentioned elsewhere will be followed.
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Members can make unlimited service requests to Service requests registered with us will be attended to within 24 hours of registration of request. Except where specified, a customer can enjoy unlimited service calls during the membership period. The scope of service in respect of each of the equipments is as below: however, the coverage of equipments will be as per the contract package and mere indication of the equipment here does not mean coverage in the contract.